Follow up the order to the transaction process and enjoy it separately.

Follow up the order to the transaction process and enjoy it separately

When SHINE first sent me this inquiry, SHINE had already quoted the price, and the customer had been hesitant because the customer's pain point was that they had never bought anything on Ali and did not understand anything, let alone large-scale machines.

After I took over the client, I first saw that he was a Vietnamese IP, but he said he was in Australia, so I thought he was an immigrant. I told him that I had a friend who also went to Australia to open a winery, which made him feel closer.

Australia and China are at about the same time, so they can communicate product parameters during the day. I don't understand the products either, including now. They are all asked by the manufacturer step by step. SHINE pulled the manufacturer group, and the manufacturer replied. I will add a touch-up reply to the customer. Finally, the customer agreed to do PI, and the customer asked for a price reduction, but I will no longer reduce the price by giving away molds (the consent of the manufacturer was solicited for the gift of molds).

Due to the first transaction, the customer is very afraid of being deceived. Maybe the page of Ali International Station often reminds the customer not to switch to offline transactions, so the customer proposes a credit guarantee order. After it is done, I calculate with SHINE and find that the cost is too high. Therefore, I asked the customer to bear half of it, and the customer is easier to talk to, so he agreed to help us pay half of the handling fee.

The customer's credit card limit is not enough to pay the full amount, so I don't worry. When he pays half successfully, I immediately congratulate him on opening the first step in international trade in a true sense. In the future, he will be familiar with international business. Customers are very popular with these rainbow farts. Later, the customer happily paid the latter half of the money.

Ultimately, the quality of the inquiries is good, and the customers are also very good. Personal strength is only a small part.